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Harcourt Dental Clinic Limited Company complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental conditions;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals, such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children, until they reach the age of 25, whichever is longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public, and only authorised members of staff have access to it. Our computer system has secure audit trails, and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of the Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible, you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of €10 for records that are copied. If a request is made to copy X-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee, and an explanation of your record should you require it.

If you move to another dental practice, we may (at our discretion) loan original X-rays and provide copy notes directly to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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Ongoing care and maintenance plans designed to keep your teeth and restorations healthy long term.

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Digital technology and careful planning ensure accurate, predictable, and personalised dental treatment.

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Snoring and Anti-Snoring Devices

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Effective treatments and devices designed to reduce snoring and improve your sleep quality for healthier, more restful nights.

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Your Dental Care Journey

Navigate Every Step with Confidence

Personalised guidance and comprehensive care to support your smile at every stage.

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Worn Teeth & Bite Rehabilitation

Complex Bite and Wear Treatment

Carefully planned rehabilitation for worn teeth, bite problems, and long-term restorative stability.

Explore

Emergency & Broken Teeth

Fast Relief When You Need It Most

Prompt care to relieve pain and repair broken or damaged teeth after accidents or sudden issues.

Explore

Crowns & Bridges

Protect and Replace Damaged Teeth

Custom restorations that strengthen cracked teeth or replace missing ones while restoring your smile.

Explore

Dental Implants

Enhance Your Smile

Transform your smile with cosmetic treatments like teeth whitening, veneers, and bonding for a more confident you.

Explore

Endodontics

Specialist-Led Root Canal Treatment

Assessment and treatment of painful, infected, and complex teeth, with the aim of saving natural teeth where possible.

Explore

Gum Health (Periodontal Care & Hygiene)

The Foundation of a Healthy Smile

Prevent and treat gum disease to protect your teeth, gums, and overall oral health.

Explore

Cosmetic Dentistry

Enhance the Look of Your Smile

A range of treatments designed to improve tooth shape, colour, and overall smile aesthetics.

Explore

Orthodontics

Specialist-Led Orthodontic Care

Teeth straightening and bite correction planned to improve alignment, function, and long-term dental health.

Explore

Extractions

Comfortable, Stress-Free Care

Safe and comfortable removal of problematic teeth to relieve pain and protect your long-term oral health.

Explore

Fillings & Adhesive Dentistry

Repair and Protect Teeth

Modern fillings restore damaged teeth while preserving their natural appearance and strength.

Explore

Dentures

Comfortable, Natural-Looking Tooth Replacement

Custom dentures replace missing teeth to restore function, speech, and confidence.

Explore

Longevity & Maintenance

Protect Your Smile for Life

Ongoing care and maintenance plans designed to keep your teeth and restorations healthy long term.

Explore

Technology & Planning

Precision Through Advanced Care

Digital technology and careful planning ensure accurate, predictable, and personalised dental treatment.

Explore

Snoring and Anti-Snoring Devices

Breathe Easier, Sleep Better

Effective treatments and devices designed to reduce snoring and improve your sleep quality for healthier, more restful nights.

Explore

Your Dental Care Journey

Navigate Every Step with Confidence

Personalised guidance and comprehensive care to support your smile at every stage.

Explore

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